Shipping policy

SHIPPING POLICY

Last Updated: 9/18/2026

Thank you for shopping with Ocean Breeze Media Works LLC

Many of our products are made to order. This means your order may need to be produced before it is shipped. Please review the information below regarding order processing, shipping, and delivery.

1. ORDER PROCESSING AND PRODUCTION

Many of our products are made to order, which means production begins after your order is placed and payment is successfully processed.

For products fulfilled through Printify, production times can vary depending on the product, Print Provider, order volume, availability, holidays, and other circumstances.

Orders are typically processed and produced within 2–7 business days before shipment.

Processing and production time is separate from shipping and delivery time.

During holidays, sales, product launches, or periods of unusually high order volume, production may take longer than the typical timeframe.

2. SHIPPING AND DELIVERY TIMES

Once your order has been produced and shipped, delivery time depends on the shipping method, destination, carrier, and other circumstances.

For U.S. orders, standard delivery after production is typically expected to take approximately 2–5 business days, depending on the shipping method and destination.

As a general estimate, customers should allow approximately 4–12 business days from the time an order is placed to delivery for standard U.S. orders.

These timeframes are estimates only and are not guaranteed delivery dates.

The estimated delivery date provided at checkout or by the shipping carrier may change due to circumstances outside our control.

3. SHIPPING COSTS

Shipping charges will be displayed at checkout when applicable.

Shipping costs may vary depending on:

  • Product
  • Order size
  • Shipping destination
  • Shipping method
  • Carrier
  • Promotional offers

Any applicable shipping charges will be shown before you complete your purchase.

4. SHIPPING ADDRESS

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If you discover that you entered an incorrect shipping address, please contact us as soon as possible at:

oceanbreezemediaworks@gmail.com

We will make reasonable efforts to assist you if your order has not yet been shipped.

Once an order has shipped, we may not be able to change the delivery address.

We are not responsible for orders that cannot be delivered because an incorrect or incomplete address was provided by the customer, except where otherwise required by applicable law.

5. TRACKING INFORMATION

When tracking information is available, it may be provided by email or through your order information.

Please allow the shipping carrier time to update tracking information after an order has been shipped.

Tracking information is provided by the carrier and may not update immediately.

6. SHIPPING DELAYS

We are not responsible for shipping delays caused by circumstances outside our reasonable control.

These circumstances may include:

  • Carrier delays
  • Severe weather
  • Natural disasters
  • Holidays
  • Customs processing
  • Transportation disruptions
  • Government actions
  • Unexpected production or fulfillment delays
  • Incorrect or incomplete addresses
  • Other events outside our reasonable control

If your package is delayed, please first check the tracking information provided by the shipping carrier.

If you believe there is a problem with your shipment, please contact us at:

oceanbreezemediaworks@gmail.com

We will make reasonable efforts to assist you.

7. LOST, STOLEN, OR MISDELIVERED PACKAGES

If tracking information shows that your package was delivered but you cannot locate it, please first:

  1. Check around your delivery location;
  2. Check with household members or others who may have accepted the package;
  3. Check with neighbors when appropriate; and
  4. Contact the shipping carrier for additional information.

If the carrier confirms that a package was lost or misdelivered, please contact us so we can review the situation and determine what assistance may be available.

We are not responsible for packages that are stolen after confirmed delivery, except where otherwise required by applicable law.

8. DAMAGED PACKAGES OR PRODUCTS

Please inspect your order when it arrives.

If your product arrives damaged, defective, misprinted, or you receive the wrong product, please contact us within 30 days of delivery.

Please provide:

  • Your order number;
  • A description of the problem; and
  • Clear photographs of the product and packaging when applicable.

Please do not return the product unless we specifically instruct you to do so.

For additional information, please review our Refund & Return Policy.

9. MULTIPLE PRODUCTS IN ONE ORDER

If an order contains multiple products, products may be shipped separately depending on how they are produced, packaged, or fulfilled.

You may receive separate tracking information for different shipments.

You will not necessarily receive every product in your order in the same package.

10. INTERNATIONAL SHIPPING

At this time, Ocean Breeze Media Works LLC ships to customers in the United States only.

We do not currently accept orders for delivery to countries outside the United States.

We may expand our shipping destinations in the future. If international shipping becomes available, this policy will be updated accordingly.

11. ADDRESS CHANGES AND ORDER CANCELLATIONS

Because many of our products are made to order, orders may enter production shortly after they are placed.

If you need to change your shipping address or cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate your request before the order enters production or fulfillment.

Once an order has entered production or has shipped, we may not be able to make changes or cancel the order.

12. MADE-TO-ORDER PRODUCTS

Because many of our products are made to order, production begins after the order is received and payment has been successfully processed.

Please allow approximately 2–7 business days for production before your order is shipped.

After production, standard U.S. shipping generally takes approximately 2–5 business days, depending on the shipping method and destination.

This means customers should generally allow approximately 4–12 business days from order placement to delivery.

These are estimates and are not guaranteed delivery dates.

13. DIGITAL PRODUCTS

Digital products, including downloadable books, coloring pages, activity books, journals, planners, templates, worksheets, and similar files, do not require physical shipping.

When available, digital products will be delivered electronically through a download link, email, customer account, or another electronic method.

For information about refunds for digital products, please review our Refund & Return Policy.

14. CONTACT INFORMATION

If you have questions about shipping or an existing order, please contact us at:

Ocean Breeze Media Works LLC
Email: oceanbreezemediaworks@gmail.com

Please include your order number whenever contacting us about an existing order.

15. POLICY CHANGES

We may update or modify this Shipping Policy from time to time.

The most current version will be posted on our website with the applicable "Last Updated" date.

Ocean Breeze Media Works LLC
Email: oceanbreezemediaworks@gmail.com